Andrew Burroughs
Andrew Burroughs
Chief Experience Officer
Since joining HMI in 2017, Andrew has been using skills of human centered design, to build sustainable revenue, by delivering engaging and impactful products and services to market. He strives to understand an organization’s wellbeing challenges and meet their needs by combining scientific measures, contemplative training and expert guidance into unique services that enrich the employee experience and create impact at scale.
For most of Andrew’s career, he has been a design engineer, including 25 years at renowned design firm IDEO where he was a partner and ran the Chicago studio. His areas of focus were consumer and medical products, creating surgical tools, insulin pens and a novel kidney transporter that was admitted to the MOMA collection. He is named as inventor on more than 20 utility patents. He also worked on service design for low income energy customers, helping them reduce defaults and making payment systems more user-centric. In 2007 he published a book entitled Everyday Engineering full of intriguing observations about the world around us.
Andrew likes to keep busy by bringing old things back to life including houses, vintage sports cars and 1960s Hi Fi equipment. When he’s not in the workshop, he’s in the garden growing tomatoes or in the kitchen baking bread. For recreation, he enjoys mild doses of running and biking, but his main hobby for the past few years has been ballroom dancing. Andrew is married to Michelle and they have 3 grown children, a dog and several cats.
Education
- M.Des. (RCA), Industrial Design Engineering, Royal College of Art
- B.S. (Eng), Mechanical Engineering, Imperial College London